Report a Repair
In the first instance please contact the Warden to register a repair request. They will consider and decide if the repair is the responsibility of Brunts and if so they will log the details onto our minor repairs system.
Outside of normal hours you can email your request or leave a message on the office answerphone. If it is an emergency then use the pull cord to speak to a Warden or the Central control room.
Note: A call out fee may be charged if repair requests are found to be Residents own responsibility.
Brunts are normally responsible for the following repairs and general maintenance. If your repair is not listed then our approved contractors may be able to help you but there will be a charge to you personally.
KITCHEN:
- Gas point
- Electrical points and switches
- Window handles / locks and glass panes
- Door handle / lock and glass panes
- Light fitting (standard fitting only not Residents own fittings)
BATHROOM:
- Shower unit
- Toilet (internals only)
- Window handles / locks and glass panes
- Light fitting (standard fitting only not Residents own fittings)
- Extractor fan and switch
LOUNGE:
- Light fitting (standard pendant only)
- Window handles / locks and glass panes
- Gas fire (standard fitting only not Residents own fittings)
- Electrical points and switches
BEDROOM:
- Window handles / locks and glass panes
- Electrical points and switches
- Light fitting (standard fitting only not Residents own fittings)
HALL:
- Electrical points and switches
- Lighting fitting (standard fitting only not Residents own fittings)
PORCH:
- Light fitting (standard fitting only not Residents own fittings)
- Electrical points and switches
OTHER:
- Boiler and timer / thermostat
- Radiators, pipework and valves
- Storage heaters
- Warden call system
- External doors and locks
OUTSIDE:
- Outdoor light
- Shared drains and gullies
- Roof
- Brickwork
- Pathways
- Ground maintenance