Useful Documentation
View and download essential information related to our work and services.
BRUNTS CHARITY
Useful Documentation
Here you’ll find a range of important documents that outline how Brunts Charity operates and supports the local community.
These documents cover, how to obtain application towards our Almhouses, Grants and Pensions and includes useful documents for our resident’s information and additional literature on certain Policies and Procedures which support all parties in running an efficient facilities and services delivery.
These resources are here to provide transparency and help you access the support you need, so please consult our team, should you need any further advice or support.
Downloads
- Almshouse Residents Handbook
- Data Protection Policy
- Health and Safety General Policy Statement
- Safeguarding of Adults at Risk Policy and Procedures
- Complaints and Compensation Policy and Procedures
- Self-Assessment Housing Ombudsman
- Governing Body Response and Complaints Performance and Service Improvement Report
- Annual Complaints Performance and Service Improvement Report with Board Response
- Unacceptable Customer Behaviour Policy and Procedures